Connect to Coverage Privacy Notice

Last Updated: November 20, 2025

This Privacy Notice (“Privacy Notice”) explains how Connect to Coverage (“we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you interact with our websites (including www.connecttocoverage.com), landing pages, mobile experiences, digital communications, and any services that link to or reference this Privacy Notice (collectively, the “Sites” or “Services”).
 

This Privacy Notice also applies when you request life insurance quotes, compare coverage, speak with licensed agents, or apply for insurance through Connect to Coverage.
 

CONTENTS

I. How and Where We Collect and Use Your Information
II. How We Share Your Information
III. SMS TCPA Compliance 
IV. Users Outside the United States
V. Children’s Privacy
VI. Job Applicants
VII. External Sites
VIII. How to Opt-Out
IX. Data Retention
X. Additional Information for Certain U.S. States
XI. Contact Us
 

I. How and Where We Collect and Use Your Information
 

1. Types and Sources of Information We Collect

The information we collect depends on how you interact with Connect to Coverage.
 

Information You Provide Directly

We may collect personal information you provide through the Sites, over the phone, through SMS, or during an insurance quote or application process. This may include:

• Name, address, email, phone number

• Date of birth, gender, marital status

• Health information, income, and financial information

• Beneficiary information

• Information needed for identity verification

• Information needed to obtain an accurate life insurance quote
   

Information We Receive From Third Parties

We may obtain information about you from:

• Insurance carriers

• Licensed agents and agencies

• Consumer reporting agencies

• Identity verification services

• Healthcare providers

• Referral partners

• Lead generation partners

• Social platforms (if you log in using Google, Meta, etc.)

Depending on your settings on these third-party platforms, we may receive your email, name, profile image, or other connected account information.
 

Information Automatically Collected

When you visit our Sites, we automatically collect:

• Device identifiers

• IP address

• Browser and device information

• Pages viewed, clicks, scrolls, navigation paths

• Time spent on each page

This data helps us improve the performance, usability, and security of the Sites.
 

2. How We Use Personal Information

We use the information we collect for the following purposes:
 

Providing and Improving Our Services

• Creating, maintaining, and securing your account

• Delivering quotes, product recommendations, and comparison services

• Processing your insurance applications

• Communicating with you about your coverage options

• Personalizing your experience on the Sites

• Conducting analytics and improving site functionality
   

Marketing and Advertising

We may use your information to:

• Tailor ads and recommendations

• Provide targeted and retargeted advertising

• Show you relevant life insurance content

• Measure ad performance
   

Communications

We may communicate with you via:

• Email

• Phone

• SMS/text messages

• Chat

• Website notifications

We use these communications to respond to your inquiries, send important updates, deliver quotes, or assist with applications. Calls and messages may be recorded or logged where permitted by law.
 

Customer Reviews and Surveys

If you choose to participate in surveys or reviews, we may use your feedback to improve our services and customer experience.
 

Compliance, Fraud Prevention, and Legal Obligations

We may use information to:

• Verify identity

• Detect and prevent fraud

• Comply with legal obligations

• Enforce our Terms & Conditions

• Protect Connect to Coverage, users, and partners

II. SMS TCPA Compliance

Last Updated: November 20, 2025
 

These SMS Terms & Conditions (“SMS Terms”) explain how Connect to Coverage (“we,” “us,” or “our”) uses text messages to communicate with you, and the terms under which you agree to receive them. By submitting your phone number anywhere on our website, landing pages, quote forms, or digital properties—or by clicking any button that says “Get Quote,” “Request Call,” “Continue,” “Speak With an Agent,” or similar—you consent to these SMS Terms.

These SMS Terms apply to all text message communications sent by Connect to Coverage or its licensed agents, including messages related to life insurance quotes, policy information, application updates, reminders, and customer service communications.
 

1. SMS Program Description

By providing your phone number and opting in, you agree that Connect to Coverage may send you:

• Life insurance quote updates

• Application status updates

• Appointment reminders

• Follow-ups from licensed agents

• Customer support responses

• Educational messages about life insurance

• Marketing and promotional messages

• Verification or identity confirmation messages

These messages may be sent via automated technology, autodialers, or prerecorded systems, as permitted by applicable law.

Message frequency may vary based on your interactions with us.
 

2. Your Consent (TCPA-Compliant)

By checking any consent box, clicking any opt-in button, or submitting your phone number, you provide express written consent under the Telephone Consumer Protection Act (“TCPA”) and its regulations for Connect to Coverage and our licensed partners to:

• Call you

• Text you

• Send automated messages

Consent is not required to purchase insurance, obtain a quote, or use our services. You may use Connect to Coverage without agreeing to receive SMS messages.
 

3. How to Opt-Out

You may opt out of SMS messages at any time.

To stop receiving text messages, reply:
STOP
You may respond STOP ALL to end all SMS communication entirely.

After you send STOP, we will send one final confirmation message stating that you have been unsubscribed. No further messages will be sent unless you re-opt-in.

You may also opt out by emailing:
privacy@connecttocoverage.com

4. How to Get Help

If you need assistance, reply:
HELP
Or contact us at:
support@connecttocoverage.com

5. Message & Data Rates

Message and data rates may apply depending on your mobile carrier.
Connect to Coverage is not responsible for carrier fees or charges.

6. Supported Carriers

Our SMS program is supported by major U.S. carriers, including but not limited to:

AT&T, Verizon, T-Mobile, Sprint, Boost, MetroPCS, and others.
Support is not guaranteed for all carriers at all times.

7. Who Receives Your Data

Your mobile number and SMS data may be shared with:

• Licensed agents

• Insurance carriers

• CRM and messaging providers

• Verification and compliance partners

We do not sell your phone number.

All data practices follow our full Privacy Notice and GLBA Privacy Notice.

8. SMS Data Collected

We may collect and store:

• Your phone number

• Message content

• Message timestamps

• Delivery reports

• Opt-in/opt-out records

These details help us maintain compliance and improve communication quality.

9. Security Practices

We use commercially reasonable administrative, physical, and technical safeguards to protect your SMS data.
No communication system is fully secure, and we cannot guarantee absolute protection.

10. Program Eligibility

To use the SMS Services, you must:

• Be at least 18 years old

• Provide a valid U.S. phone number

• Be a U.S. resident

Our SMS program is intended only for individuals in the United States.

11. Changes to These SMS Terms

We may revise these SMS Terms at any time. Updates will be posted with a new “Last Updated” date.
Your continued use of SMS communications after updates constitutes acceptance of the revised terms.

12. Contact Us

For questions regarding SMS terms, privacy, or consent, contact us:

Connect to Coverage
Email: privacy@connecttocoverage.com
Support: support@connecttocoverage.com

If you'd like, I can also create:

• A cookie policy

• GLBA Financial Privacy Notice

• TCPA consent language for your lead forms

• A short version for your landing pages

• A simplified “SMS Disclaimer” to place under your CTA buttons

Tell me which one you want next.

III. How We Secure Your Information

We maintain administrative, technical, and physical safeguards designed to protect your personal information. These include:

• Encrypted data transmission

• Limited access controls

• Monitoring for unauthorized access
   

IV. Users Outside the United States

Connect to Coverage is intended only for U.S. residents. If you use our Sites from outside the U.S., your information will be processed in the United States.
 

V. Children’s Privacy

Our Services are not intended for individuals under 13.
We do not knowingly collect information from children under 13.
If you believe a child has provided personal information, contact us immediately to request deletion.
 

VI. Job Applicants

If you apply for a job with Connect to Coverage, we may collect information relevant to your application. Additional notices may apply depending on your state of residence.
 

VII. External Sites

The Sites may link to third-party websites.
We are not responsible for their content, security, or privacy practices.
Please review the privacy policies of any external sites you visit.
 

VIII. How to Opt-Out

You may opt out of certain uses of your personal information by emailing:
team@connecttocoverage.com

Options include:

• Opting out of marketing emails

• Opting out of SMS marketing by replying STOP

• Adjusting browser cookie settings

• Using ad-blocking tools

• Using platform-level ad preferences (Google, Facebook, etc.)
   

IX. Data Retention

We retain personal information as long as required to:

• Provide services

• Maintain your account

• Meet legal obligations

• Prevent fraud

• Resolve disputes

• Maintain business records

Some information may remain in backup systems even after deletion requests.
 

X. Additional Information for Residents of Certain U.S. States

Residents of certain states may have additional rights regarding:

• Access to personal information

• Deletion

• Correction

• Opt-out of data sharing or sale

See our U.S. State Privacy Addendum for more details.
 

XI. Contact Us

If you have questions about this Privacy Notice or our data practices, contact us at:

team@connecttocoverage.com
Connect to Coverage